Email bryan@tryneverclosed.com with any question. We reply within one business day. For a payment or technical issue you can also open a case below and keep the case ID it returns. Include request/content hashes or a payment receipt reference when available. Do not put secrets, passwords, card details, email addresses or phone numbers in the form.
Save the case ID and access token returned after submission.
To check a case, use the returned check URL. Automatic completed-response recovery still uses the same request, idempotency key, and original valid payment credential.
Effective 2026-09-06.